Telehealth is care delivered virtually — through secure video or phone — so you can work with your Twin Oaks clinician from anywhere. It allows us to assess your movement, guide your exercises, review your progress, and adjust your plan in real time without an in-person visit. You receive the same professional, personalized support as a clinic appointment, with greater convenience and faster access to care.

No, the service that Twin Oaks delivers is unique from personal training.

Our clinicians are university-educated, clinically trained exercise therapists with specialized experience in rehabilitation, pain management, and function recovery. We assess your condition, design evidence-based programs that considers your overall health profile & goals, monitor your progress, and adjust your plan with the same clinical standards used in healthcare settings. Personal training focuses on fitness gains primarily in healthy populations, whereas we focus on restoring function, reducing symptoms, preventing disease, and supporting your long-term health through a clinically-oriented, therapeutic approach.

Kinesiology is the science of how the body moves, and kinesiologists are highly trained to assess how your muscles, joints, and movement patterns are functioning together, identify what’s limiting you, and then use clinical, evidence-based exercise therapy to improve your strength, mobility, coordination, and overall health.

No — Twin Oaks is not physiotherapy. Physiotherapists diagnose and treat injuries using clinical techniques like manual therapy, modalities, and rehabilitation exercises.

Twin Oaks focuses on exercise-based therapy and ongoing support, delivered by clinically trained Kinesiologists, to restore strength, mobility, control, and long-term function. Clients can use our services on their own or alongside physiotherapy for a more complete approach to recovery and long-term health. With your consent, we would also collaborate with your physiotherapist, chiropractor, massage therapist, etc. as a team to elevate your care together. 

You don’t need any special or expensive equipment to work with Twin Oaks. At minimum, all you need is a reliable internet connection and a device with a camera — such as a smartphone, tablet, or laptop — so we can see how you move and guide you effectively.

If you have exercise equipment, we can use it. If you don’t, we can build effective programs using simple household items or no equipment at all. Our goal is to meet you where you are and create a plan that works within your space, resources, and comfort level.

Yes. At Twin Oaks, safety always comes first. Before starting, we have every client complete a PAR-Q medical screening to identify any conditions that may require a doctor’s clearance. If your condition needs medical approval, we’ll guide you through that process, and once cleared, it is safe to participate in our exercise-based programs.

We also would collaborate closely with your doctor or specialist to ensure your care aligns with their recommendations. Depending on your condition, you may need simple monitoring equipment — such as a heart rate monitor — but we’ll let you know exactly what’s required before you begin.

Unlike generic online workouts, Twin Oaks provides clinically guided, individualized exercise therapy based on your specific needs, limitations, and goals. Your Kinesiologist assesses how your body moves, monitors your progress, and adjusts your plan in real time — ensuring every exercise is safe, effective, and tailored to your condition. And you can reach out to your Kinesiologist any time – your support is never far away.

Many insurance plans in Canada include coverage for kinesiology or exercise therapy, but each plan is different. We encourage you to check your benefits to confirm eligibility. If your plan includes coverage, we provide detailed receipts that you can submit directly to your insurer.

Yes. Movement-based therapy translates extremely well to virtual care. Through secure video, we can assess your posture, mobility, strength, and movement patterns, then guide you through targeted exercises with immediate feedback. Most clients find virtual sessions just as effective — and often more convenient — than in-person appointments.

Our services are for anyone aged 12 and older who wants to improve their strength, mobility, function, or overall health — whether you’re managing pain, recovering from an injury, preparing for surgery, or in the mid-to-late stages of surgical recovery. We also help people with chronic conditions, those new to exercise, and anyone who wants more accountability, structure, and encouragement. Every program is tailored to your goals, limitations, and lifestyle, making Twin Oaks a strong fit for individuals seeking personalized, clinically guided support.